Return Policy
I want you to be fully satisfied with your order, in the unlikely event this is not the case you can return your order to within 7 days of receipt of your goods for an exchange or refund. I aim to process all refunds within 7 days of receipt of goods.
I can only offer exchanges for alternative sizes or colors of the same product and all exchanges are subject to availability on return of goods. Please identify if you would like a return or exchange on the return email.
Please email abby@palmbeachprints.com to notify of a return or exchange and state a reason as to why you are returning or exchanging the item(s). It is your responsibility to make sure returned orders reach me so I advise you use trackable delivery and obtain a proof of return from the post office.
Please ensure that all items are returned clean, unused and have all of their tags and original packaging.
is not liable for damaged items in transit or stolen packages. I do my absolute best to make sure boxes are securely taped and protected. If package arrives damaged please contact me immediately to see if anything can be done. Striped painted bags are FRAGILE. We may as well be dealing with glass. Anything from a humid day, or hurricane to a drop of the box during transit affects these items and I cannot prevent what could happen during shipping. I am not liable for baskets arriving with cracked paint as this is something beyond my control. If this concerns you, please do not purchase. It rarely happens but can occur.
Ground
$5 flat rate
2nd Day
$21 flat rate
Overnight
$34 flat rate